Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Carmen Medero

Carmen Medero

August 14, 2026

5  out of  5
rating by Carmen Medero
"Great customer service!"
Profile photo of Andy Huebner

Andy Huebner

August 14, 2026

5  out of  5
rating by Andy Huebner
"Just an awesome agency. Karina is amazing as always. Glad to have been with State Farmfor over 34 years."
Profile photo of Monkey Monkey

Monkey Monkey

August 12, 2026

5  out of  5
rating by Monkey Monkey
"Hey my names Taylen, I called to insure a vehicle I ended up talking with Hunter really helpful and friendly guy would recommend asking for him he had great customer service"
Profile photo of Cynthia Giese

Cynthia Giese

August 6, 2026

5  out of  5
rating by Cynthia Giese
"Joselin was great. Answered all our questions. She always got back to us in timely manner. Made sure all information was correct. Highly recommend this office and joselin as your agent"
Profile photo of Andreas Lehnhofer

Andreas Lehnhofer

August 6, 2026

5  out of  5
rating by Andreas Lehnhofer
"I have been a customer of Jim McGill State Farm insurance agent for many years, and what truly sets them apart is their people and their unwavering support. No matter what situation I face or what insurance matter arises, they are always available, kind, and genuinely supportive. My family and I place our full trust in the McGill organization, and we are very thankful for the exceptional service they continue to provide."
We responded:
"Thank you very much for your kind review. We’re delighted to hear that you had a positive experience with our office. Your feedback is greatly appreciated, and we look forward to assisting you again."
Profile photo of Rob Conn

Rob Conn

July 23, 2026

5  out of  5
rating by Rob Conn
"I've never been dissatisfied with the incredible staff and agents.
Very friendly and helpful with incredibly fast answers and resolutions.
Hunter took my call yesterday as I was filing a claim for a huge wooden beam that cracked in a windstorm and dented the roof of my car. It was set up quickly by the woman he passed the call to and I wish I retained her name, but I'm old like that. Best insurance company ever!
Thank you!"
We responded:
"Thank you for the amazing review! We’re so glad you had a great experience with Hunter and appreciate your kind words. Hope to see you again soon!"
Profile photo of Shasta Dill

Shasta Dill

July 22, 2026

5  out of  5
rating by Shasta Dill
"Karina is amazing. We have been with state farm since I was pregnant with my second child. We have gotten life policies, auto, and now home insurance. We love this office. If I ever have issue Karina steps up and helps me to understand what’s happening and how to fix it. I highly recommend them!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled you enjoyed working with Karina. We truly appreciate you choosing our Agency."
Profile photo of Yolanda Meadow

Yolanda Meadow

July 18, 2026

5  out of  5
rating by Yolanda Meadow
"Karina is always professional, kind and very knowledgeable. She has always provided me with top notch customer service. Also everyone in the Jim Gill office has always given me excellent customer service and very polite and professional. 😊"
We responded:
"Thanks so much for your kind words! We’re thrilled you had a great experience with us. Our team works hard to deliver excellent service, and we truly appreciate you taking the time to share your feedback."
Profile photo of Steve Krolikowski

Steve Krolikowski

July 16, 2026

5  out of  5
rating by Steve Krolikowski
"I went to my agent after buying a new truck. The associate Hunter, greeted me and handled all the details from A to Z! He was 👍"
We responded:
"Thank you so much for your review! We’re glad you had a great experience."
Profile photo of Samantha Ingham

Samantha Ingham

July 15, 2026

5  out of  5
rating by Samantha Ingham
"Hunter with Jim McGill State Farm Insurance agency was a fantastic help while transferring my vehicle insurance to SC from a different state. He even went above and beyond to save me money on renters insurance at my new apartment as well. Highly recommended!"
We responded:
"Thanks for your kind words! Our team works hard to deliver the best, and your 5-star rating means a lot."
Profile photo of Silvia Salvatierra

Silvia Salvatierra

July 8, 2026

5  out of  5
rating by Silvia Salvatierra
"In this office, it was and always is the best . I have more then ten years being in this State Farm. And the attention and care is amazing and very trustworthy.attention to the clients is very good."
We responded:
"Thank you so much for your great review! We’re happy to hear you had a positive experience . Our team truly appreciates your kind words and looks forward to serving you again"
Profile photo of Elvis Rivera

Elvis Rivera

July 8, 2026

5  out of  5
rating by Elvis Rivera
"Good people"
We responded:
"Hi Elvis, thanks for the great review! We appreciate you and hope to see you again soon"
Profile photo of Mauricio Navas

Mauricio Navas

June 30, 2026

5  out of  5
rating by Mauricio Navas
"Tuve una excelente experiencia. Todos son muy amables."
We responded:
"Thank you for your review and kind words—we truly appreciate it!"
Profile photo of Aj S

Aj S

June 12, 2026

5  out of  5
rating by Aj S
"Professional service,/s courteous staff"
We responded:
"Thanks a bunch for your review—we really appreciate it!"
Profile photo of Jonathan Neely

Jonathan Neely

June 5, 2026

5  out of  5
rating by Jonathan Neely
"Always there when my family needs them"
We responded:
"We sincerely appreciate your review."
Profile photo of Zach Wilson

Zach Wilson

June 5, 2026

5  out of  5
rating by Zach Wilson
"Place is amazing! Came in and everyone was extremely friendly and helpful!"
We responded:
"Hi Zach, thank you for the kind review! We really appreciate your support and hope to see you again soon. "
Profile photo of Mark Russell

Mark Russell

June 4, 2026

5  out of  5
rating by Mark Russell
"Friendly and knowledgeable staff and they are always eager to help even with the smallest question!"
We responded:
"We’re grateful for your review, and we’re glad to hear you had a good experience."
Profile photo of Todd Gammon

Todd Gammon

June 4, 2026

5  out of  5
rating by Todd Gammon
"Jim and his team are wonderful! I live out of state and they helped my parents with all their insurance needs. Jim reached out personally to make sure that they were taken care of and answer any questions. Highly recommend - the best with customer service."
We responded:
"Thank you for your detailed review—we’re grateful for it. We’re especially glad to hear you enjoyed your experience"
Profile photo of Chandris Grant

Chandris Grant

May 29, 2026

5  out of  5
rating by Chandris Grant
"Five stars! Working with Karina has been an amazing experience. She’s always quick to respond, incredibly helpful, and goes above and beyond to make sure I have the coverage I need. I highly recommend her to anyone looking for an insurance agent who truly cares."
We responded:
"Thank you for your detailed review. We sincerely appreciate your feedback, and we are pleased to hear that Karina provided excellent service. We look forward to the opportunity to serve you again in the future."
Profile photo of Dan Ramirez

Dan Ramirez

March 6, 2026

5  out of  5
rating by Dan Ramirez
"Excellent customer service. Highly recommended. Ligia is an excellent agent."
We responded:
"Thank you very much for your review. We appreciate you taking the time to share your thoughts with us"
Profile photo of Vicky Banegas

Vicky Banegas

January 7, 2026

5  out of  5
rating by Vicky Banegas
"Best Agency !!! Karina, Joselin, and Ligia are all so helpful definitely going to recommend to family and friends😊"
Profile photo of bailey wilson

bailey wilson

January 3, 2026

1  out of  5
rating by bailey wilson
"I am not one to ever leave a bad review about a business. I do feel as though I need to share my negative experience here to possibly save others from wasting your time and money. My family has been with State Farm for 20+ years and will stay with State Farm but not at Jim McGill’s office. My fiancé wanted to join my policy at State Farm since we are soon to be married. When he was quoted by Ligia, he was told it would be $98.20 (made sense for a 28 year old with a perfect driving record). Our first bill came and he was charged $222.26. Pretty significant increase, am I right? We called and were told they would speak with underwriting and never heard back from them. We continued to call everyday and got the same “it’s being reviewed by underwriting” from every staff member. My bill was due and I called again to be told by Joselin to go ahead and pay the bill and we would be credited back. We paid and continued calling and eventually had time off of work on a weekday to go into the office. Come to find out, Ligia illegally pulled parts of my mom’s information to quote my fiancé the $98.20 price. My mom is not apart of my insurance policy - she was on her own policy with Jim McGill. We asked when we would be credited like promised and Karina, the office manager, kept apologizing and said there was nothing they could do for us. My mom got her bill soon after us and her bill was increased. Without asking, without permission, without any consent, they added my fiancé as a driver of my mom’s vehicles on her policy. My mom raised a fit, as she should have, and received a credit. But still, no credit for my fiancé and I. To save everyone from hassle, we went and had my fiancé removed entirely from State Farm. We were told we would receive a refund for the portion we paid for my fiancé that he would no longer be needing. No refund was ever received. My family called and asked to speak directly with Jim McGill. Jim McGill called and said he would look into everything and give my family a call back. Jim McGill never called my family back. We went around to some other State Farm offices and found a couple incredible people to give our business. My entire family (on 4 different policies) requested to transfer State Farm offices and we were told Jim McGill would be giving us a call to understand why we were transferring. He never called a single one of my 7 family members who had policies with his office. Jim McGill and his entire staff know what they did was wrong. We never received the promised credit for the overpayment we were told was “safest”, we never received the promised refund for removing my fiancé from my policy, and we never received a single phone call from their office. I would look into other offices unless you want false quotes, higher bills than discussed, and no communication from their office. Ed Patterson and Dylan Schaefer are incredible to work with. I wish I had only ever communicated via email with Jim McGill’s office so everything was in writing."
We responded:
"Thank you, Bailey, for taking the time to share such detailed feedback. We truly appreciate hearing from our clients, as it helps us improve. As you can understand, when we don’t have complete or accurate information at the time of providing a quote, the premium can sometimes change. Our agency and the insurance company can only base quotes on the information provided at the time of the request, and we apologize for any confusion this may have caused.
Our office team recommends making payments promptly to help avoid any lapse in coverage, which is why we emphasize timely payments.
I’m sorry if our agency did not fully meet your customer service expectations. Please know that our team is committed to a shared set of values focused on hard work and delivering excellent service. We genuinely wish you the best with your current insurance provider and thank you again for giving us the opportunity to assist you.
"
Profile photo of T B

T B

December 16, 2025

5  out of  5
rating by T B
"Awesome folks! Very helpful! Helped me save a ton of money"
We responded:
"Thank you for your kind review! We appreciate your support and look forward to serving you again."
Profile photo of Seirra

Seirra

October 18, 2025

5  out of  5
rating by Seirra
"Karina is the main reason I stuck with State Farm. Her customer service skills are top tier and she is very informative. State Farm as a whole has been good but Karina is definitely the reason why I stay."
We responded:
"Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had a great experience with Karina. Providing excellent service is our top priority, and your support means a lot to us. If you ever need assistance in the future, please don’t hesitate to reach out. Thanks again!"
Profile photo of Graciela Canclini

Graciela Canclini

August 27, 2025

5  out of  5
rating by Graciela Canclini
"I am very happy with the agency, very professional people , fast responses, always with friendly attitude, I like to mention Karina with lot experience to resolve anything, she always have a smile"
We responded:
"Thanks so much for your awesome review! We’re happy to hear you had a great experience. Hope to see you again very soon!"